Privacy Policy

Depending on how you interact with us, we may collect:

• Contact information, such as your name, email address, telephone number, mailing address, and communication preferences.
• Business information, such as entity names, ownership details, business activities, addresses, formation details, tax identifiers, and records needed to provide a requested service.
• Identity and compliance information, such as identification documents, date of birth, citizenship or residency information, beneficial ownership, and information needed for identity, sanctions, fraud, or regulatory checks.
• Transaction information, such as purchases, invoices, billing contact details, and limited payment details provided by our payment processors. We generally do not receive or store full payment-card numbers.
• Communications, including emails, call details, form submissions, support requests, and information you choose to share with us.
• Device and usage information, such as IP address, browser, device, referring page, pages viewed, approximate location, timestamps, and interactions collected through cookies or similar technologies.

We collect information directly from you, automatically when you use our website, and from service providers and business partners involved in a service you request. These may include payment processors, identity verification vendors, government agencies, registered agents, credit reporting providers, partner banks, financial technology companies, communications providers, and professional service providers.

• provide, coordinate, maintain, and improve requested products and services;
• communicate with you about inquiries, transactions, deadlines, and support;
• prepare and submit information you authorize for filings or applications;
• verify identity and conduct fraud, security, sanctions, and compliance reviews;
• process payments, maintain records, and administer subscriptions;
• personalize and measure our website, marketing, and customer experience;
• protect our customers, services, rights, systems, and property; and
• comply with legal obligations and establish, exercise, or defend legal claims.

We may disclose personal information to:

• vendors that support hosting, communications, analytics, payment processing, identity verification, document management, customer support, and security;
• government agencies and independent providers when needed to complete a filing, application, verification, lease, registration, or other service you request;
• partner banks, Members FDIC, and financial technology providers when you request banking application support;
• professional advisors, auditors, insurers, and financing sources;
• law enforcement, courts, regulators, or other parties when required by law or reasonably necessary to protect rights, safety, and security; and
• a buyer, investor, successor, or advisor in connection with a merger, financing, reorganization, sale, or transfer of all or part of our business.

Suitestems does not provide banking services and does not hold or manage customer funds. Banking providers process information under their own terms and privacy notices.

We and our providers may use cookies, pixels, local storage, and similar technologies to keep the website functioning, remember preferences, understand usage, improve performance, prevent fraud, and measure communications or advertising. You can control cookies through your browser and, where available, our consent controls. Blocking some technologies may affect website features. We respond to legally recognized opt-out preference signals where required by applicable law.

Where law requires a legal basis, we process personal information to perform a contract or take requested pre-contract steps, comply with legal obligations, pursue legitimate interests such as providing and securing our services, and with consent where required. You may withdraw consent at any time, without affecting processing already completed.

We retain personal information only as long as reasonably necessary for the purposes described in this Policy, including to provide services, maintain business and transaction records, comply with filing, tax, accounting, sanctions, and other legal obligations, resolve disputes, and enforce agreements. Retention periods vary based on the information, service, relationship, and applicable law. We delete or deidentify information when it is no longer reasonably needed.

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. You should use secure methods to send sensitive documents and notify us promptly if you believe your information or communications have been compromised.

Suitestems and its providers may process information in the United States and other countries whose privacy laws may differ from those where you live. Where required, we use recognized safeguards for cross-border transfers and require providers to protect personal information consistently with applicable law.

Depending on where you live, you may have rights to know about, access, correct, delete, or receive a copy of personal information; restrict or object to processing; withdraw consent; or opt out of certain targeted advertising, sharing, or sales. We do not sell personal information for money. Some advertising-related disclosures may be treated as a sale or sharing under certain U.S. state laws.

To make a request, email hey@suitestems.com. We may need to verify your identity and authority. You may use an authorized agent where law permits. We will not discriminate against you for exercising a privacy right, and you may appeal a denial by replying to our decision. You may also contact your local privacy regulator.

You may unsubscribe from promotional emails using the link in the message or by contacting us. We may still send non-promotional communications about requested services, transactions, security, or legal matters.

Our services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided information to us, contact us so we can review and delete it as appropriate.

Links and integrated services operated by third parties are governed by their own privacy notices. Suitestems is not responsible for the privacy or security practices of services it does not control. Review those notices before providing information.

We may update this Policy to reflect changes in our services, practices, or legal obligations. The revised version will be posted with a new effective date, and we will provide additional notice where required by law.

For privacy questions or requests, email hey@suitestems.com.